Emergency Assistance Resources

📞When to Call Local Crisis Services

812-422-1100 or 988 | Mental Health & Emotional Distress Support

Best for mental health, substance use, and emotional crises that do not require immediate law enforcement or emergency medical intervention. Trained crisis counselors provide free, confidential support 24/7.

🔹 Indicators

  • Suicidal thoughts or ideation (without an immediate plan to act)
  • Severe emotional distress or overwhelming feelings of hopelessness, worthlessness, or despair.
  • Anxiety, panic attacks, or extreme emotional distress that makes daily functioning difficult.
  • Depression, grief, or trauma responses that feel unmanageable
  • Substance use crises (concerns about addiction, withdrawal, or relapse).
  • Concern for a loved one’s mental health but no immediate danger
  • Self-harm urges without life-threatening injuries.

🔹Examples

✅ A person is feeling hopeless, has suicidal thoughts, but does not have a plan or means to act.
✅ A loved one is experiencing extreme emotional distress and needs support but is not actively harming themselves.
✅ A person is struggling with addiction, considering relapse, or withdrawing from substances and needs guidance.
✅ Someone is having a panic attack and needs help calming down.
✅ A grieving individual is struggling with overwhelming emotions and needs support.

🚨 When to Call 911: Immediate Danger, Medical Emergency, or Crime in Progress

911 | life-threatening situations, physical harm, or active danger to self or others. Emergency responders (police, fire, EMS) are dispatched based on the nature of the emergency.

🔹 Indicators

  • Suicidal crisis with immediate danger (person has a weapon, is attempting to act, or has a clear plan).
  • Self-harm with serious or life-threatening injuries (e.g., heavy bleeding, unconsciousness).
  • Overdose or life-threatening substance use reaction (unconscious, not breathing, severe vomiting).
  • Person is acting violently or aggressively toward themselves or others.
  • Hallucinations, delusions, or severe disorientation that pose a risk to safety.
  • Person is unresponsive or unable to communicate clearly due to mental health crisis.
  • Fire, accidents, or other physical emergencies that require police, firefighters, or paramedics.

🔹 Examples 

✅ A person is actively attempting suicide (e.g., taking pills, using a weapon, jumping from a high place).
✅ Someone has self-harmed and is bleeding heavily or unconscious.
✅ A person has overdosed on drugs or alcohol and is non-responsive.
✅ Someone is experiencing a psychotic episode, is unaware of their surroundings, and is acting dangerously.
✅ A person is threatening violence against others and has access to weapons.

⚠️ Additional Guidance: Who to Call First?

If you’re unsure whether to call local crisis services or 911, start with local crisis services if there is no immediate physical danger. Crisis counselors can help assess the situation and may direct you to 911 if necessary.

If the crisis involves a serious medical emergency, active violence, or immediate suicidal action, call 911 immediately.

If calling 911 for a mental health crisis, request a Crisis Intervention Team (CIT) officer if available, as they are trained to handle mental health situations.

During active disasters due to inclement weather or other rare circumstances, follow us on our Facebook for near real-time updates on locations and resources to access in the community!

Hot Meals

Evansville Rescue Mission | 500 E. Walnut St | (812) 421-3800
M–F: 6am, 11:30am, 5pm
Sat: 7am, 11:30am, 5pm
Sun: 7am, 12pm, 5pm

Harvest Time Inner City | 518 S. Linwood | (812) 204-3242
M/W/F: 12pm–2pm

Potter’s Wheel | 333 Jefferson Ave | (812) 401-4440
Tues: 11am–1pm

Mission of Grace Community Meal | 200 S. Boeke | (812) 464-2919
3rd Tues of month: 6pm–8pm

Salvation Army | 1040 N. Fulton Ave | (812) 422-4673
Mon–Fri: 11am–1pm

St. Anthony’s Church | 704 N. 1st Ave. | (812) 423-5209
Wed: 10am–12pm (Donuts, coffee, lunch)

St. Lucas UCC Church | 33 W. Virginia St | (812) 422-5528
Sundays: 7:30am–8:30am

United Caring Shelter | 324 NW 6th St | (812) 422-0297
Daily: 9am, 12pm, 5pm

Clothing Banks

Christian Life Center | 509 S. Kentucky | (812) 423-9222
Wed/Thur: 9:30am–12:30pm
All items $0.25 | Cash only | Gov’t ID required

Cleaves Clothes Closet | 311 E. Mulberry St | (812) 423-4600
3rd Saturday: 10am–12pm

Community Clothes Closet (Simpson UMC) | 2201 W. Illinois St | (812) 423-7636
M/W/F: 1:30pm–3:30pm | Tues: 6pm–8pm
All items $0.25

Potter’s Wheel | 333 Jefferson Ave | (812) 401-4440
Wed: 9am–11am | No requirements

St. Anthony’s Clothes Closet | 704 N. 1st St | (812) 423-5209
Wed: 10:30am–12pm

St. Vincent de Paul Thrift Store | 767 E. Walnut St | (812) 425-3485
Tues–Sat: 10am–5pm
Vouchers available through main office (809 N. Lafayette)

Food Pantries

Agape Life Church | 2525 Stringtown Rd | (812) 909-1290
M/W/F: 11:30am–12:30pm

Catalyst Church | 3232 W. Claremont St | (812) 250-8383
Thurs: 4pm–6pm | Bring Photo ID & SS card for each household member

Oakhill Baptist Church – Life Change Central | 5122 N. Fares Ave | (812) 476-3450
2nd/3rd Sat: 9am–12pm
3-day supply after worship | Bring Photo ID & SS#

Salvation Army | 1040 N. Fulton Ave
M/W/Th: 1:15pm–3:15pm | First 50 clients | Bring Photo ID & SS#

St. Paul’s Episcopal Church | 314 SE Riverside Dr. | (812) 422-9009
Mon/Fri: 8:30am–12:30pm | Tues/Thurs: 8:30am–4:30pm
Bring Photo ID or rent receipt with name/address

St. Paul’s Lutheran Church | 16 E. Michigan St | (812) 422-5414
1st/3rd Tues: 8:30am–10:30am | Bring Photo ID | Arrive early

Emergency Shelter

  • United Caring Services (men) / Ruth’s House (women) 812-422-0297
  • Evansville Rescue Mission (men only) 812-421-3800
  • Ozanam Family Shelter (families with children) 812-422-2214
  • House of Bread and Peace (single women & women w/ children) 812-425-6754
  • YWCA Evansville (single women & women w/children) 812-422-1191

Health Services (Aside from Hospitals and Emergency Rooms)

  • Echo Community Healthcare – (812) 421-7489
  • Vanderburgh Co. Health Department – (812) 435-2400
  • New Opportunities for Wellness Counseling – (812) 602-4022
  • AIDS Resource Group – (812) 421-0059

EMPLOYMENT SUPPORT

  • WorkOne – (812) 424-4473
  • ECHO Housing & Community Dev. (Veterans) – (812) 423-8422

FINANCIAL ASSISTANCE

  • Cape – (812) 425-5456

Transportation

DoubleMap Bus Tracker App – mets.doublemap.com/map

  • Cost: $0.75 per ride or 1 token
  • Tokens available at METS Office (601 John St) | M–F, 8am–3:45pm

Veteran Services

  • ECHO Housing & Community Dev. – (812) 423-8422
  • Veterans Affairs (Evansville Homeless Services) – (812) 465-6202
  • Vanderburgh Co. Veteran Services Office – (812) 435-5239

Miscellaneous Assistance

  • Evansville BMV Branch – (888) 692-6841
  • Social Security Office – (877) 768-5679
  • Vanderburgh Co. Dept. of Child Services – (812) 425-2124
  • WIC – (812) 435-5701

Additional Resources

  • 2-1-1 – Free and confidential help with clothing, education, food, mental health, and more
  • White Flag Nights – When temps drop below 40°F for 3+ hours overnight
    • United Caring Shelter opens to all (men, women, children, sober or not)

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